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I have been pleased with your customer support
-- one of the most reliable in the business.
MF |
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I am quite impressed with the service you
offer at present. Thank you
PC |
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Let me take this opportunity to thank you
and your staff for their support and sense of caring. You are
a class act. Your response to users needs as well as your compassion
is second to none. I just had to let you know how I felt regarding
your professionalism. Sincerely
RCD |
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Justin, I just want you to know that your
support team is the best there is. I want you to give Tom, Sonya,
Mark, Carlos, all raises if they are not already rich, from this
job. OK lol. The truth is they are the best and your casino is
too. I did explore other casinos and they do not compare to yours.
When you have people responding personally like you do it makes
all the difference in the world. Me and the people that play at
your casino really all agree. Thank you,
RP |
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Thank you for that information. I have to
say I have never experienced such good customer service from any
online organization. You guys really have it together!!! Thanks
again,
S |
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You do a great job and I have never had
trouble getting an answer from you in a short time. Keep up the
good work.
JD |
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I've never enjoyed my computer as much as
I have since joining Casino on Net. Both Casino-on-Net-Online
and their staff are helpful and a lot of fun. The only problem
I can find is that the cocktail waitress is a little slow...thanks
for a great time, and I will tell others about you....
W |
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Since I have been visiting your casino the
communication chain is very impressive. I have nothing but praise
for the MANY CSR's who have conversed with me. The only thing
I ask is keep up the good work. I am really new to this on-line
stuff but I will say that you are the most courteous people I
have experienced so far and a lot of this has to do with punctuality.
Keep up the good work. After I win the million dollars some of
you can work with me. Well Done!
JA |
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Thank you again for the great customer service
and quick responses to any and all problems and questions... I
love playing on your site...never had more fun, and don't even
have to leave the house. Sincerely,
LM |
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June, You are the best girl in the world!
Your site is absolutely the best on the Internet due entirely
to people like you. Thank you so very much,
C. |
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I find your company very professional. I
have recommended you to my close friends. Your service is 2nd
to none! Put a feather in your cap guys/gals! Don't change! If
you need to change consult me first. Australia can learn a lot
from you, people! Kind regards & best wishes
MH |
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I just wanted to place a kind note to your
employees at your Customer Support Center. I'm in the retail industry.
I'm a Sales Manager of a multi-franchise dealership organization
and fully understand the importance of customer service. I have
nothing but the best service with your department as well as your
company. But I am truly impressed with your customer support.
Thank you for your time. I will always be a valued customer with
your company. (I hope to hit your MVP status at 150000 points
soon :-) Thank you.
AL |
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Congratulations, I did some research on
casinos on line and was delighted to see that you won the Casino
of the Year Award. I knew from the first minute I had dealing
with your group, I would have a fine experience. And it has been.
If you ever need a testimonial, please use me. You have been more
than fair and patient with me. I want to compliment the staff
for taking time to answer my questions. The staff is so friendly
and professional, I almost feel like we are good friends. Great
bunch of people. Warmest regards
CBB |
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Dear Staff, Thank You so much for your extra
care with my problem. You're the best! Your service has been excellent
thus far. Again thank you for your expert service!
M |
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Thank you for your prompt response and service.
You are doing a great job treating the VIP customers with great
warmth and attention.
GN |
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Thank you for your sweet message, I will
always be a Casino-on-Net-Online customer. You are the best on-line.
TB |
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I have been given great service and quick
response time. You have a great staff!!!!
DA |
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Thank you for your timely response to my
e-mail. It seems again that I didn't quite understand the process
that a cash out goes through...Ruth Kitts, Transactions Dept.
at Casino-on-Net-Online, has educated me and there is no longer
a concern.... Thank you again for the service, it's good to know
you are there.... Respectfully,
R |
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Thank you very much for the hasty response.
Customer Service like this is few and far between in the UK. I
thank you and will be recommending your on line casino to many
of my associates Regards and Thanks
SB |
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The representatives are very responsive
to my questions and really help me out. They are cordial and always
have an answer within 30 minutes. (I do mean it). I do make a
living gambling. I win and lose aggressively. I play like it is
my passion. Thanks,
D |
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June - I am writing this email to thank
you for the incredible support that I have received from your
team in the recent weeks. Dave, Sonya, Liz, Marc, Nilda and yourself
have been extremely helpful in answering my questions and accommodating
my requests. You guys are the best in the business and have made
my experience with Casino-on-Net-Online that much more enjoyable.
Thanks again for the excellent support and I look forward to continuing
what has been an incredible relationship to date.
N |
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Thank you for your quick response. The funds
were received today. Because of your superior service I am now
giving your site the green light to go with my many friends whom
I know will enjoy your honest, well produced gaming site. Trust
is the key, and you have proved yourself trustworthy. Thanks again,
and get ready for more business!
BC |
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I cannot express my gratitude for your swift
response to my bothersome questions. I can assure you that because
of your excellent customer service you have acquired a lifetime
member to your establishment.
JK |
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Just to drop you a line and let you know
that of all the casinos out there you all are the most personal,
you have great support and I really feel there are real people
behind me. I want to thank you all for all your kindness and respect
you have shown me, I have never received this from any of the
casinos I have visited but yours. Thanking you,
VC |
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Many regards. You guys are real pros at
customer service. It's a pleasure to play online with you!
BDC |
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I must admit you were right. Although I
experienced significant problems over the past several months,
I am happy I stayed with you. Your support staff has made me feel
like more than just a customer. I feel like part of a family or
community. Repeatedly your staff has bent over backwards to resolve
any issues I encountered making sure I was satisfied with the
outcome. I just wanted to extend my thanks and appreciation for
your interest in my business and continued support. I look forward
to our shared future success. Sincerely,
CB |
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Ms. Kaley, I appreciate all the effort by
you and your team. I was just telling my wife what a tremendous
support group you have. I don't mean to add to what I am sure
is a difficult job your people perform. I was on customer service
management for years and understand the 'other side'. I wish I
had a team such as years on more than one occasion. Please, forward
my thanks both up and down the ladder. A satisfied member,
RW |
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June - I am writing this email to thank
you for the incredible support that I have received from your
team in the recent weeks. Dave, Sonya, Liz, Marc, Nilda and yourself
have been extremely helpful in answering my questions and accommodating
my requests. You guys are the best in the business and have made
my experience with Casino-on-Net-Online that much more enjoyable.
Thanks again for the excellent support and I look forward to continuing
what has been an incredible relationship to date.
N |
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I just wanted to take the opportunity to
thank you for all of your efforts to accommodate my request and
give faithful customer service support. It is accurate to state
that it is not "about the money," but rather about a sense of
security and trust that I need to have as a customer dealing with
virtual funds and doing business with a company that I can not
see or interact with directly. I now know that I am dealing with
a company that is honorable, will take the time to investigate
matters of concern to its clients, and ultimately stand behind
the customer by exceeding expectations. I could not ask for anything
more. Thank you for your helpfulness and integrity, I look forward
to enjoying future services with your company. Truly,
AA |
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Your company has the nicest, most wonderful
customer service organization! I am thrilled at having 'found'
you - I used to have to drive over an hour on a less-than-wonderful
road to go to a casino - the service did not compare to yours
at all. Having a great time from the comfort of my own home with
my trusty dog at my feet. Thanks again!
D |
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I don't know if you or any other players
are interested but, I have played MANY different online casinos.
The Casino-on-Net-Online is far and above the best of the best.
It is the closest anyone can come to playing in a real casino.
Bravo to you and the whole staff! Keep up the good work!!
SN |
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Thank you for a great year. It has been
a lot of fun and joy and excitement. I haven't had such experience
with any other online casino. I have referred you, guys, to so
many of my friends. Again, have nice Holidays and enjoy your Christmas
and New Year. Your long time member,
SS |
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This is my favorite casino. I won 3500 dollars
once just from a hundred bucks. Simple interface and easy to see
and play games makes this the best. I even read the newsletters
you send me (and I hate reading newsletters).
BK |
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I just wanted to say "thanks". I think you
deserve to be casino of the year. You showed me that you do care
about your members. THANKS FOR CARING.... A FAN FOREVER
CH |
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Thanks for all your help, we finally got
everything to work, and we had a blast playing blackjack against
each other! You and your staff have been very courteous and helpful.
Thanks again!
JK |
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This is the best casino on the Internet
and the people love you!
IVM |
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I just think your casino is the most outstanding
in terms of graphics, sound and choices and the extremely kind
and well-mannered way you handled my hurt feelings today. I will
remember your kindness, you can count on that. A little thing
like you did this evening was a random act of kindness and it
will come back to you.
JS |
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Hi...I have to tell you Casino-on -Net is
the best place I've played win or lose. I think you're the first
on-line Casino that really lives up to its advertising and gives
fair odds. I have played at many others...but you're the best.
Your Customer Service is exemplary. Thanks......
KM |
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You know you really should not have to ask
your players if they like the newsletter or the free play you
people provide twice monthly. You probably have the best "return
rate" of any casino on line. And are probably the fairest. I have
never had a "disagreement" with your casino that I have come out
on the bottom of. You really do believe that the client is right
and you prove it by your actions and attitude. Yes, you are appreciated.
Yes, it is a pleasure to play with Casino-on-Net-Online. Yes.
I like the newsletter and hearing about great (yet unbelievable
things) like 400 BJs in one day. So keep up the good work. Casino-on-Net-Online
is a winner.
CC |
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Thanks for the information. You people are
the best. Every question gets answered. The games are fun....and
fair. I always feel like I have a good chance to win, as well
as lose, and I often win, which makes it even more fun. Thanks
for doing such a good job. I feel as though I always get my moneys
worth, win or lose.
GG |
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Dear Sir, I JUST WANT TO THANK YOU...BELIVE
ME, JUST THANK YOU.... YOU GAVE ME A FEELING OF TRUST. Because
your system DOES NOT WIN IRRATIONALLY. I WILL NEVER PLAY IN CASINOS
OTHER THAN YOURS. My best regards and THANKS for the TRUST you
gave me....
IC |
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God Bless You All!!!!! Several of our Officers
play with your casino and I will be sure to advise them all of
your generosity. I have requested the five hundred to be paid
out and will match it with five hundred of my own. These thousand
dollars will be placed into an interest bearing account for (murdered
police officer's) unborn child. May you and your staff know that
when she begins college in 18 years that you have paid her way
with this donation. Again may God bless you all and keep you safe.
From myself, I am honored to belong to the best casino on the
web. Thank you all from the bottom of my heart. Humbled,
Det. JDC |
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I just wanted to let you know, that this
is the kind of service I've been talking about. You always get
back with me, it never takes forever, and you are all do everything
you can to please your customers. There is no casino out there,
which can even hold a candle to the service you give. And people
actually win money here, and not just piddly little money either.
I have won a lot of money playing at your casino. I can't think
of even one bad thing to say about your casino, and believe me
if there was something bad I would let you know. Y'all are the
greatest. And thank you very much, I will keep voting for you
as my favorite top site, top graphics, everything, etc... Because
you are the best. Thanks again
SS |
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I just wanted to take the opportunity to
thank you for all of your efforts to accommodate my request and
give faithful customer service support. It is accurate to state
that it is not "about the money," but rather about a sense of
security and trust that I need to have as a customer dealing with
virtual funds and doing business with a company that I can not
see or interact with directly. I now know that I am dealing with
a company that is honorable, will take the time to investigate
matters of concern to its clients, and ultimately stand behind
the customer by exceeding expectations. I could not ask for anything
more. Thank you for your helpfulness and integrity, I look forward
to enjoying future services with your company. Truly,
AA |
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Dear June, The cruise was fantastic--truly
1st rate. I want to thank you and the Casino-on-Net-Online staff
for offering that trip. My wife and I had just a wonderful time.
The ship was superb in all details: food, room, staff, activities
Anyway hopefully we'll get the pictures back soon. It was a great
trip thanks to Casino-on-Net-Online.
K.
PS.....The casino on board has nothing on you guys. Their staff
was the only weak link on the trip.
L. AUSTIN |
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I'll tell you what I think in 2 words...
GENEROSITY IS GENIUS. I can't believe how much cash you have given
me. Do I appreciate it? You're darn right I do!!! I have learned
that if you can't laugh when you lose you got no business playing.
To all you guys at Casino On Net -- Thanks for the fun. Keep up
the good work. Peace and Love
MB |
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Just a quick note to say "Thanks" for the
bonuses that you have added to my account from time to time. I
just wanted you to know that they have not been unappreciated
or gone unnoticed. You do a great job with your casino program,
and just like going to a casino, you can be a winner or a loser
at any time. Since I enjoy the game of blackjack, and sometimes
have little $$$ to spend compared to some of the players, the
bonuses make it a possibility for me to play a little longer at
times and is like a reward. Thanks again
CJ |
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We really want to thank you for the bonus
money you gave us to play. My husband has been really sick for
the last month and we could not afford to play as we usually do
because of medical bills. So, I really missed gambling at your
casino, as it is my favorite place. Again, thank you very much...
The S. Family |
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Due to the bonus that you have given me
and the fortune that has happened I won a very large jackpot.
I will be able to see the Neurosurgeon for my back operation.
I didn't think I would be able to see a doctor. But now I can
because of your kindness. Bless you all. I will keep you informed
as to how things turn out. You have been an angel to me when I
needed it most Thank You with all my heart. Sincerely:
CU |
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You are the best on-line casino, without
a shadow of a doubt. Keep the bonuses and special promotions happening
tonight and I will send a prayer of happiness to you and all your
loved ones.
M |
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