Game Instructions
Depositing
Cashing Out
Technical Questions

How Long Does it Take to Receive My Winnings?

The following is a summary of the Cash Out process:

Payment method	Awaiting Process or Accepted*	In Process **	Processed ***	Total	Payment posted as from:
Credit Card	Standard & VIP Members: 5 Days Gold VIP Members: 2 Days	1 Day	4-7 business Days	10-13 Days	"Intersafe Global" or "I-Fund Intersafe Global" or Intersafe Global (EU) Ltd.
Debit Card	Standard & VIP Members: 5 Days Gold VIP Members: 2 Days	1 Day	7 Days	13 Days	"Intersafe Global" or "Intersafe Global S"
Bank Draft	Standard & VIP Members:5 Days Gold VIP Members: 2 Days	1 Day	Europe 10-15 Days	16-21 Days	Cassava Enterprises
			U.S.A. 7-10 Days	13-16 Days	Citadel Commerce
			Canada 7-10 Days	13-16 Days	Citadel Commerce
			Rest of World 21-28 Days	27-34 Days	Cassava Enterprises
Credit Card Bank Wire	Standard & VIP Members: 5 Days Gold VIP Members: 2 Days	1 Day	3 Days	6-9 Days	Bacs
ePassporte	Standard & VIP Members: 5 Days Gold VIP Members: 2 Days	1 Day	1-2 Days	8 Days	Casino-on-Net 18004805170
FirePay	Standard & VIP Members: 5 Days Gold VIP Members: 2 Days	1 Day	1-2 Days	8 Days	"Intersafe Global"
INSTADEBIT	Standard & VIP Members: 5 Days Gold VIP Members: 2 Days	1 Day	4-7 Days	10-13 Days	INSTADEBIT.COM87788DEBIT
NETELLER	Standard & VIP Members: 5 Days Gold VIP Members: 2 Days	1 Day	1-2 Days	8 Days	Casino-on-Net
Wire Transfer	Standard & VIP Members: 5 Days Gold VIP Members: 2 Days	1 Day	4-7 business Days	10-13 Days	Cassava Enterprises or "Citadel Commerce" or INSTADEBIT.COM87788DEBIT

*     Cash Out request can still be cancelled and returned to your Bankroll.
**   Cash Out request can no longer be cancelled.
*** Cash Out request has been processed and is being delivered to you.

After five (5) Business Days (two (2) Business Days for Gold VIP Members), the status of your Cash Out Request will change to "In Process" and you will no longer be able to cancel it. You will be notified by Email when your Cash Out Request is processed and the money is sent to you.

Credit/Charge/Debit Card Cash Outs:will appear in your Card's Account(s) two to ten (2-10) Business Days after processing is complete. Credits will be posted as from a variant of: Intersafe Global or I-Fund Intersafe Global or Intersafe Global (EU) Ltd. or Intersafe Global S, etc.

Bank Draft Cash Outs: will take between 13 and 34 Business Days (see table above) for international Postal Service delivery, once processing is complete.

Credit Card Bank Wire Cash Outs: will appear in your Bank Account(s) two to ten (2-10) Business Days after processing is complete. Credits will be posted as from: Bacs.

ePassporte Cash Outs: will appear in your ePassporte Account one to two (1-2) Business Days after processing is complete. Credits will be posted as from: Casino-on-Net 18004805170.

FirePay Cash Outs: will appear in your FirePay Account one to two (1-2) Business Days after processing is complete. Credits will be posted as from: Intersafe Global.

INSTADEBIT Cash Outs: will appear in your Bank Account four to seven (4-7) Business Days after processing is complete.

NETELLER Cash Outs: will appear in your NETELLER Account one to two (1-2) Business Days after processing is complete. Credits will be posted as from: Casino-on-Net.

Wire Transfer Cash Outs: will appear in your Bank Account four to seven (4-7) Business Days after processing is complete.

Cassava Enterprises (Gibraltar), Ltd. (the operator of Casino-on-Net), reserves the right to delay and/or stop the processing of Cash Out requests until final approval has been received for any outstanding Deposit transactions.

There are no fees for any of our Cash Out services.

We want our Members to receive their winnings as soon as possible and will do our utmost to keep the time frames stipulated in our Cash Out Policy. Please be aware however, that some Cash Out methods are completed via third parties and delays beyond our control may occur, in rare cases.

If your Cash Out has not been posted within the specified time limit (see chart above), please contact us immediately and we will investigate.

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